Explorer Trailers - Shipping & Delivery Policy

Effective Date: January 18, 2026

At Explorer Trailers, we are committed to delivering your high-performance trailers safely and efficiently. Because our products are oversized freight, shipping involves specialized handling and logistics.

1. Shipping Destinations
• Canada: We ship to all provinces (Quebec exempt) via specialized freight carriers.
• International: We do not offer international shipping outside of Canada at this time, we are working on having this option in the future.

2. Order Processing & Lead Times
• In-Stock Trailers: Orders are typically processed and prepared for dispatch within 3–5 business days of full payment.
• Custom Builds: Processing for custom or special-order trailers varies based on build complexity. Your sales representative will provide a specific production and shipping timeline at the time of order.
• Transit Times: Once dispatched, standard delivery typically takes 5–10 business days, depending on your proximity to our distribution centers.

3. Shipping Costs
• Shipping fees for trailers are calculated at time of purchase.
Note: Shipping quotes provided at the time of purchase are valid for 30 days.

4. Delivery Method & Requirements
• Freight Carrier: Trailers are delivered via open-deck or specialized transport trailers.
• Access: The delivery address must be accessible by a full-sized tractor-trailer (semi-truck). If the location is restricted (narrow roads, low hanging trees), we may require a meeting at a nearby commercial parking lot.
• Receiving: An adult (18+) must be present at the time of delivery to sign the Proof of Delivery (POD).